I haven’t received a dispatch email confirmation?
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.
What's the different between ThinkPet And SuperDesign?
Actually, they are both legally registered trademarks of our company which stand for different value applying to different products so no matter what brand names are shown in your package, they come from our company with the same high quality.
Are ThinkPet's harnesses washable?
sure, our pet harness is washable. you'd better put it into the Laundry bag before you throw it into the washing machine
Or use a toothbrush to clear it by yourself.
How can i track my order?
Yes. you will be sent a dispatch confirmation email as soon as your order has been processed which also contain all your shipping details such as a tracking number and link they will show your the delivery day and you can track your order by clicking the link. also you can check your item on this site: https://www.swiship.com/ just enter your tracking number in the searching bar and don't worry the website is safe.